Satisfaction Survey and Review of Enabel's Grants Mechanism

Project start date: 2023-03-15 - Project end date: 2024-01-31

The assignment included the following:
(a) An inception phases with a review of the Grant’s mechanism through document review and introductory work sessions. 
(b) The design and implementation of 2 online satisfaction surveys with respect to Enabel's Grants’ Mechanism; one survey among Enabel staff and another survey among beneficiary organisations. The survey targeted respondents  in all Enabel partner countries and in Belgium / Europe and yielded over 600 responses.
(c) Complementary interviews with key Enabel staff.
(d) Integrated analysis and reporting with: (i) overall findings, (ii) findings per partner country, (iii) findings type of respondent and (iv) concrete recommendations for improvement and further development.