We support national and regional authorities in reforming and modernising public employment services to make them more effective, client-focused, and aligned with international best practices. This includes strategic advisory, benchmarking against leading Public Employment Services (PES) models, and strengthening governance frameworks. Our work enhances the responsiveness of PES to both jobseekers’ and employers’ needs, ensuring that intermediation services contribute to sustainable labour market outcomes. We help PES integrate digital solutions, improve employer engagement, advance progress towards (more) decent work and develop inclusive labour market policies that reach all jobseekers, particularly vulnerable groups. 

We design and deliver tailored capacity-building programmes for ministries, PES, and labour market institutions, enhancing their ability to deliver effective, evidence-based services. Our approach combines organizational assessment, strategic advisory services, change management, training, coaching, and the development of practical toolkits focused on labour market analysis, service innovation, and performance management. We facilitate peer learning, and benchmarking exercises, enabling institutions to learn from international experiences and apply relevant practices locally.

We support governments and training providers in aligning Technical and Vocational Education and Training (TVET) systems with labour market skill requirements. Our work includes labour market assessments, curriculum reform, building partnerships between training institutions and employers and designing employment-training matching mechanisms to collect data, analyse trends, and provide policymakers with strategic insights to align vocational education with labour market needs. 

We work with the private sector to tailor skills development solutions that show a clear employment pathway and advocate for demand-driven skills development, build strategic partnerships with the private sector, integrate green and digital skills, and focus on sectors with high growth potential. Our recommendations strengthen the TVET centres, supporting innovation and entrepreneurship in priority economy sectors for given labour market ecosystem.

We specialise in designing targeted interventions to improve the employability of those facing significant barriers, including women, youth, refugees, and people with disabilities. Our work ensures that national employment policies and programmes are inclusive, equitable, and promote decent work for all. 

We assist in integrating gender-transformative and youth-focused approaches into national strategies, programme design, and service delivery—ensuring that policies are not only inclusive and transformative in intent but also effective in practice. This includes fostering supportive environments for women and youth to thrive in the labour market, enhancing their skills, challenging social norms and ensuring that institutions are equipped to provide tailored support that leads to meaningful and lasting change. We support the deployment of market systems development approaches to foster the labour market inclusion of specific vulnerable groups. 

We help to design and implement policies to integrate returning migrants into local labour markets and develop policies for circular and seasonal migration. We advise on policies that provide incentives for companies, including SME’s, offering labour market inclusion opportunities (such as 1st work or professional development chances) to target groups; potentially as a follow-up on and in synergy with skills development and vocational training.

We have deep expertise in the social and solidarity economy (SSE) working with organisations such as cooperatives, associations, mutual societies, foundations, social enterprises, self-help groups and other entities with values focused on people and planet, equality and fairness, interdependence, self-governance, transparency and accountability, and the attainment of decent work and livelihoods. 

We support the design and delivery of a wide range of interventions in this space, including developing skills and employability programmes tailored to SSE actors, creating capacity-building initiatives for social enterprises, supporting the formalisation and scaling of informal and community-based economic activities, and advising on the integration of SSE into national employment and social policies. We also facilitate public-private dialogue for SSE policy development, design entrepreneurship training with a social impact (e.g. labour market inclusion) focus, and help establish partnerships between SSE organisations and vocational training providers to ensure skills development aligns with local market and community needs.